The New Menu at Saravana Bhavan In Dubai: A Taste Of Authentic Indian Cuisine In The Heart Of The UAE

Food was nice but customer service not good I ordered coffee together but even after reminding 2 times they bought it after i finished the food Overall 3/5

If you are looking for a good South Indian speciality vegetarian restaurant, look no further.. Saravanaa Bhavan is the place to be.. The food is purely tasty, authentic in all aspects and never... show more If you are looking for a good South Indian speciality vegetarian restaurant, look no further.. Saravanaa Bhavan is the place to be.. The food is purely tasty, authentic in all aspects and never comprising on its taste.. Slightly costlier but it's worth every penny because the quality, quantity and ambience which it offers is truly remarkable.. The service is super quick without compromising on its taste...the staff is courteous and very professional.. A must try place for dosa, idli, thalis, and filter coffee.. show less

amazing south indian food with great service by the staff.... took home some snacks and sweets from the counter which was amazing as well. .... great place for a quick south indian fix

Sambhar was super spicy and there was no taste in the dosa When I have discussed this with the waiter, he was like , sambhar is prepared in the common kitchen How does it matter whether it gets... show more Sambhar was super spicy and there was no taste in the dosa When I have discussed this with the waiter, he was like , sambhar is prepared in the common kitchen How does it matter whether it gets prepared in any of the kitchen , please have a look at the photos where red chilly is way too much It’s been second time in a row Not recommended at all now show less

Extremely Disappointed with Today’s Visit — A Shocking Decline in Standards at the Karama Branch I’ve always enjoyed the food at Shairavana Bhavan, and I even visited yesterday for lunch ... show more Extremely Disappointed with Today’s Visit — A Shocking Decline in Standards at the Karama Branch I’ve always enjoyed the food at Shairavana Bhavan, and I even visited yesterday for lunch and had a wonderful experience sitting upstairs — great staff, clean environment, smooth service. But today’s visit was a complete disaster and left us feeling extremely uncomfortable. We walked into the restaurant, and there was absolutely no staff on the floor — all of them were either in the kitchen or crowding around the billing counter. No one greeted us or attended to us. We just stood there waiting awkwardly. While we waited, we witnessed a verbal fight and shouting match between two staff members right inside the kitchen, very close to where we were seated. It was loud, chaotic, and completely unprofessional. When I sat down, I noticed the seat was dirty — food particles everywhere. I looked around and realized almost every chair in the downstairs seating area had leftover food particles on them. It was honestly disgusting. I’ll be attaching a photo of the chair I sat on to show just how unhygienic it was. Eventually, the guy sitting at the reception desk came over to take our order, but even his attitude and the way he looked at us — especially at my wife — was extremely inappropriate and unprofessional. She felt very uncomfortable, and frankly, so did I. After placing the order, another staff member took over, and our food started arriving in parts — my wife’s dish came first, mine came late and was completely wrong. I had to get it corrected. Then to top it off, they brought me a chai I never ordered. I politely said I didn’t ask for it, but the staff insisted that I did. I didn’t want to drag the situation further, so I just paid and left. Honestly, the only saving grace is the food itself — it’s genuinely good. But this level of service, staff behavior, and hygiene is totally unacceptable. I sincerely hope this is just an issue with the downstairs staff or maybe just a one-off bad day, because yesterday’s experience upstairs was completely the opposite. But based on today — I wouldn’t recommend the Karama branch unless they seriously improve their service and professionalism. show less